At DEVSUDH, we strive to provide a smooth and hassle-free shopping experience. Our cancellation policy is designed to ensure fairness and clarity for all orders.
- Order Cancellation by Customer:
- Customers can cancel their order within 24 hours of placing it, provided the order has not yet been shipped.
- To request a cancellation, contact us immediately at info@devsudh.com / +91 9599789464 with your order details.
- Shipped Orders:
- If the order has already been shipped, cancellation requests will not be accepted. However, you may be eligible for a return or refund under our Refund Policy.
- Order Cancellation by DEVSUDH:
- We reserve the right to cancel an order in cases such as:
- Unavailability of the product.
- Incomplete or inaccurate customer information.
- Payment issues or security concerns.
- In such cases, the customer will be notified promptly, and a full refund will be processed to the original payment method.
- We reserve the right to cancel an order in cases such as:
- Refund for Canceled Orders:
- Refunds for cancelled orders will be processed within 7–10 working days to the original payment method/bank account of the customer (as per our discretion).
- Special Conditions:
- Custom or personalized orders cannot be cancelled once they are confirmed.
For any assistance or questions, feel free to contact us at info@devsudh.com.